PaperFree Corporation Features New EMC Captiva Enhancement Products

PaperFree Corporation has added four new products to further expand their data capture solution portfolio. These new products include:

FocalPoint™ - a full featured reporting platform that adds value to any EMC Captiva capture solution and reports across a variety of solutions throughout the enterprise from mail receipt to data export. FocalPoint is an easy-to-use, web based reporting tool that provides the detailed data needed to maximize both operational efficiency and overall cost saving goals.

Clarity™ - a real-time system monitoring tool for both IT and operations. Clarity provides vital diagnostic information for mission critical processes with an easy to view single-page dashboard feature. It monitors the health of complex workflow processes within EMC Captiva data capture solutions.

BlackMark+™ - an automated redaction solution for larger corporations, government agencies and organizations that process large volumes of documents. Through the use of EMC’s Dispatcher product suite, BlackMark+ searches entire documents, structured or free-form, locating key information and then automatically redacts sensitive fields significantly reducing and often eliminating the time users spend manually reviewing and correcting documents.

DepositCritical™ - a complete check-processing/remittance solution built specifically for the EMC Captiva product suite which also includes Check21 capabilities. DepositCritical helps organizations achieve faster deposits, reduce banking fees and increase processing accuracy.

PaperFree currently services a variety of customers who are already benefitting from these new products. These customers include state tax revenue agencies, city and county departments, public and private healthcare providers, as well as several financial institutions.

Additional information on PaperFree's data capture and information management solutions can be found at or by calling 1-888-726-7730 to speak with a PaperFree consultant.


Intelligent Enterprise Capture: Delivering Real-World Value

If you’re reading PaperFree Corporation’s blog, you are likely familiar with the basics of how document capture converts paper into electronic information. You may even already have a capture system in place. But, do you know how your capture strategy and current technologies measure up to what’s considered today’s best practices?

In a five-part series titled, “Intelligent Enterprise Capture: Delivering Real-World Value”, Sean Baird, Senior Manager of Product Marketing at EMC Corporation explores the practical applications of, and the proven tactics for document capture in the real world. His first installment, which is featured on ECM Connection, is about realizing the significant benefits that new capture technology has brought about. We encourage you to follow Baird’s series and to check our blog frequently for updates.

Realize Significant New Benefits by Using the Latest Capture Breakthroughs

-Sean Baird, Senior Manager, Product Marketing, EMC

Organizations have become very aware of the benefits of document capture, from the obvious value of reducing paper management and consumption to eliminating the manual processing steps that add significant cost and slow down businesses. And you’re probably well aware the document capture solutions are able to convert paper into electronic images and business date. So what else is there? Isn’t document capture a bit passé in an IT strategy that is increasingly focused on how to take advantage of the next wave of computing: the cloud?

The simple answer is that, while document capture is one of the safest and most reliable investments, most organizations are missing significant opportunities to limit the cost of capturing paper, speed the processing documents, and automate the manual tasks that complicate document capture. The reality is that most organizations fail to consider the larger potential savings that document capture can provide, including the ability nearly eliminating manual processing and streamlining business processes that rely upon these paper documents. In this series, we will explore the practical applications of — and proven tactics for — document capture in the real world. We will look at how forward-thinking organizations are able to reap the fastest and highest return on their investments. We will learn ways to leverage the latest capture breakthroughs to address your most pressing business challenges. In practice, intelligent enterprise capture solutions provide scalability to address document capture requirements beyond the department or line of business application, the flexibility to handle the unique requirements of each department or individual businesses, and ease-of-use capabilities to make deployment and maintenance of enterprise systems less expensive.

Capture Anything, From Anywhere
One of the ways that organizations are extending the value of capture is to accelerate the receipt and processing of paper documents. While traditional implementations require paper to be delivered to central locations prior to capture, organizations that extend capture more closely to where paper is received can further reduce costs and add efficiencies.

Take a leading regional insurance company with field adjudicators across several states. They put these techniques in practice throughout their field organizations. Traditionally, they required their agents to send overnight packages to their central offices on a nightly basis; these packages consisted of paper insurance claims, printed photos, and other reports. To simplify and accelerate the capture of insurance claim information, the company provided their agents with scanners, digital cameras, and web-based access to the centralized capture system. As a result, the company was able to nearly eliminate shipping and film development costs and accelerate document processing. They saved millions of dollars for the business, and the efficiencies enable them to provide much better service to their customers.

While this insurance company was successful at transforming their field organization, there are many other examples of organizations that used these same principals to accelerate capture at branch offices, worldwide locations, and enabling front-office workers to capture documents they receive in their own departments. For example, solutions that capture and process invoices can become much more efficient by enabling accounts payable clerks to scan documents directly from their desktops or multi-functional peripheral (MFP) devices. By capturing documents from their desktops, organizations can further accelerate invoice processing.

Transforming Document Information
Another recent development in document capture is document automation, intelligently identifying incoming documents and extracting business information from a variety of different document types. Historically, document capture implementations have relied upon bar codes, patch codes, and separator sheets to identify and separate documents, but these techniques rely upon manual document sorting or control over forms design.

By intelligently identifying documents from structured forms to less structured documents, such as invoices, explanations of benefits, or even correspondence, organizations can eliminate slow, manual document preparation. After documents are identified, there is significant opportunity to eliminate manual data entry. For many years, optical character recognition (OCR) and data extraction technologies have been used successfully for high-volume structured forms, such as tax forms or healthcare claims forms. More recently, intelligent data extraction technologies are being used to successfully extract data from a much wider range of document types. By extending automation beyond a single document type and by making it much easier to configure these systems, document capture provides even more value.

This goes well beyond theoretical value; customers are seeing this value every day. A leading financial services firm has used this technology to process hundreds of different document types and extracting up to 100 fields of information from these documents. By adding intelligent document recognition technologies to automate their document processing, they have replaced their outsourced, offshore manual data entry with automated document classification and extraction.

And the results? 90% of their documents are fully automated, requiring no human touch whatsoever! The documents are identified, all relevant business information is extracted, and the data is validated for accuracy. And the nature of the 10% of the remaining documents has been impacted as well, requiring only minimal exception handling, such as identifying an unknown document type or correcting one data field on a document that fails validation. This can easily save organizations hundreds of thousands of dollars and dramatically streamline document processing.

Finally, the organizations that realize the most value from document capture leverage it throughout their organization. By enabling capture as a service that can be used by different lines of business and departments, organizations are able to leverage the strength of a common platform to help different areas throughout the organization.

These are compelling results and strong proof points for intelligent enterprise capture solutions. Over the next few months, we will extend the conversation regarding intelligent enterprise capture solutions at work in real organizations. We will examine these solutions in more detail and explain how these successful organizations are leveraging document capture as a key component of their information strategies.

A complete print out copy of this series can be found at:">

Top questions to ask when considering a document imaging and management system

*Taken from published article by AIIM capture expert, Bud Porter-Roth.

At some point in your business and office routines, you may realize that paper documents are not efficient and are causing problems for a variety of reasons. The pace of your business has picked up, but paper-based operations have become a bottleneck and may be costing you more money for storage, personnel, and lost efficiency. You may have realized that you can’t keep growing the number of people that handle the paper and remain within your budget targets and SLAs. The list below may help you to decide if it is time to look more seriously at a document imaging and management system.

  1. Are you sending documents off-site to free up primary office space?
  2. Are you beginning to look for additional on-site document storage space?
  3. Have you noticed an increase in misplaced or lost documents?
  4. Are workers complaining about the length of time it takes to retrieve a document?
  5. Are document input volumes increasing causing SLAs to be missed for some operations?
  6. Are users finding that documents they need for work are not available?
  7. Are available documents becoming illegible due to usage and either need to be copied or regenerated? Is the overall quality for older documents poor?
  8. Are users having a hard time locating documents because the indexing level is either too general or non-existent?
  9. Have documents in folders become jumbled and out of order because users and file clerks no longer have time to re-order the folder after is has been used?

PaperFree Corporation offers customizable, document imaging and management solutions for both business and government. To learn how your organization can receive the benefits of being paper free, visit our website or dial 1-888-726-7730 to speak with a PaperFree consultant today.

*The above list has been abbreviated. Click here for the full list.


Captiva vs. the Competition - New Study Published

Intelligent enterprise capture is a critical component to a comprehensive enterprise content management system. As today's document capture market becomes increasingly competitive, it is essential to look beyond simple product features and price tags. When looking to invest in a document capture solution, it is important to make sure the solution fits, flows and adapts.

So, what distinguishes one data capture solution from another? What makes one better? To find out, EMC Captiva went head-to-head against one of its biggest competitors. The company Wipro, a provider of integrated business, technology, consulting, testing and process solutions, conducted the blind test.

The resulting Wipro Benchmark Report showed EMC Captiva's intelligent enterprise capture solutions outperforming the competition. The objective of the evaluation was to assess and compare the ability of each capture solution to meet the requirements of today’s business and IT environments. The data for the report was compiled by installing and deploying both Captiva and the competitive software suite on the same hardware in an identical environment with identical batches of structured, semi-structured, and unstructured documents for processing. Both solutions were then evaluated on the basis of overall performance, manageability, usability, scalability and modularity. Captiva ranked higher in 4 of 5 categories.

As a premier partner, PaperFree is proud to deliver EMC Captiva products and solutions. For more information on Captiva, or to learn how leveraging Captiva solutions might benefit your business, click here or dial 1-888-726-7730 to speak with a PaperFree consultant.


Information management solutions prove to be a key investment for public sector

As we enter a new decade, public sector organizations are more burdened than ever with the task to perform more efficiently. When it comes to information management, they must lower costs, streamline processes, maintain compliance, resolve data security issues and make no mistakes while doing so.

Under the direction to “do more with less”, they are faced with the difficult challenge of being exceedingly productive with fewer resources. In addition, they must also meet the demands and expectations of their constituents who rightfully deserve a government that is not only prepared to serve their needs, but is fully-committed to protecting their privacy and ensuring public safety.  

Fortunately, many of these challenges can be met by leveraging today’s highly-advanced data capture and information management technologies. With sophisticated scanning solutions, OCR/ICR/IDR/OMR technologies, ECM, automated redaction, document management and workflow/collaboration solutions, governments can make significant strides in meeting the imperatives facing their organization.

From accurately capturing data, to processing and exporting it into electronic context that is readily stored and retrievable, automated information management solutions streamline critical public sector information processes. Such modern-day technologies can collectively ease the demands placed on governments, and ensure efficient and effective processing regardless of the workload volume. Other features of a robust, information capture and management system include inter-departmental collaboration, the secure removal of confidential information, the ability to measure operator and workflow performance, and high-level systems monitoring capabilities. Benefits include the reduced need for manually-keyed data entry, the elimination of physical storage, and consistent savings across the organization. ROI is often achieved immediately, and with custom system integrations these solutions easily grow with the enterprise. 

With industry forecasts predicting substantial growth in population and public sector demands, intelligent information management solutions have quickly become strategic investments for governments.

If you would like more information on how streamlining data capture and information might benefit your organization, click here, or call 1-888-726-7730 and speak with a PaperFree consultant today!