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Tuesday
May032011

Top questions to ask when considering a document imaging and management system


*Taken from published article by AIIM capture expert, Bud Porter-Roth.

At some point in your business and office routines, you may realize that paper documents are not efficient and are causing problems for a variety of reasons. The pace of your business has picked up, but paper-based operations have become a bottleneck and may be costing you more money for storage, personnel, and lost efficiency. You may have realized that you can’t keep growing the number of people that handle the paper and remain within your budget targets and SLAs. The list below may help you to decide if it is time to look more seriously at a document imaging and management system.

  1. Are you sending documents off-site to free up primary office space?
  2. Are you beginning to look for additional on-site document storage space?
  3. Have you noticed an increase in misplaced or lost documents?
  4. Are workers complaining about the length of time it takes to retrieve a document?
  5. Are document input volumes increasing causing SLAs to be missed for some operations?
  6. Are users finding that documents they need for work are not available?
  7. Are available documents becoming illegible due to usage and either need to be copied or regenerated? Is the overall quality for older documents poor?
  8. Are users having a hard time locating documents because the indexing level is either too general or non-existent?
  9. Have documents in folders become jumbled and out of order because users and file clerks no longer have time to re-order the folder after is has been used?

PaperFree Corporation offers customizable, document imaging and management solutions for both business and government. To learn how your organization can receive the benefits of being paper free, visit our website or dial 1-888-726-7730 to speak with a PaperFree consultant today.

*The above list has been abbreviated. Click here for the full list.

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