EMC and PaperFree: Leaders in Information Management

Over the years, PaperFree has formed a strong partnership and strategic alliance with EMC that has enabled us to bring the very best in world-class Information Management technology to our customers. After so many years as a trusted consultant and document management specialists, you may ask why we've remained one of EMC's leading information capture and management partners and go-to implementation experts.

The answer is simple… EMC Corporation is the world leader in products, services, and solutions for information management and storage that helps organizations get the maximum value from their information, at the lowest total cost, across every point in the information lifecycle.

Research and development:
Recognizing and understanding the information management needs of their global customers, EMC has invested over $4 billion in software alone since 2001. And EMC's hardware, software, and services all support a unified vision and platform for enabling best-in-class information management.

Market leadership:
With more than $3 billion in software sales, and 4,500 employees dedicated solely to software development, sales, and service, EMC is the sixth largest software company in the world.

As determined by Gartner, IDC, and other industry analysts, EMC is the market leader in Information Life Management, including Backup and Recovery, Archiving, Resource Management, Business Availability, Intelligent Capture, and Content Management.

World leading market presence:
EMC Software Customers include…

• All of the top 5 global airlines
• 9 of the top 10 US Airlines
• All of the top 10 US media and entertainment companies.
• All of the top 15 US aerospace and defense contractors
• All of the top 15 US publishing companies
• 19 of the top 20 US pharmaceutical companies
• 19 of the top 20 global insurance companies
• All of the top 20 global telecommunications companies
• All of the top 25 global automobile and parts manufacturers

An award winning pioneer in Information Management, EMC continues to offer the very best in open software products, bringing new levels of intelligence, protection, and flexibility that enable organizations to reduce the costs and risks of managing information while increasing the value of its information.

Got a project in mind? As one of EMC's most valued partners, PaperFree has the expertise to assist you in evaluating your information capture and management needs as well as provide the products and services to customize and implement the solution that meet your companies unique information management needs.

Whether you are in need of an automated data capture solution, departmental or enterprise wide content management solution, or strategic outsourcing solutions- PaperFree is able to support you every step of the way. Click here or dial 1-888-726-7730 to speak with a PaperFree consultant today.

Managing User Adoptability

From EMC's 15 Minute Guide, When Content Matters: the business case for enterprise content management

Every organization has experience with technology implementations that never really caught on because they were too difficult to use or simply didn't perform as advertised. Like any technology, a content management system cannot deliver value unless people actually use it. A particular challenge in implementing a content management system is that people are already "managing" content in one way or another—even if only on paper. And regardless of the ultimate benefits to the enterprise, individual users have to be motivated before they will make the switch.

Here are some principles worth considering:

• Focus on processes where content matters most, such as functions that are both business-critical and process-centric. This is where users will feel the most pain and have the greatest motivation to leverage the benefits of a content management platform. Information search and retrieval, self-service access to information, and collaboration tools are all good examples of process improvement that will motivate users to embrace a content management system…
• Map to the way people work—then provide improvements. The fastest path for user adoption of new technology is by using tools and techniques that are already familiar, then delivering far more information within that recognizable context. EMC's Transactional Content Management solutions, for example, provides the capabilities of its enterprise content management platform to end users in a wide variety of user experiences: general and purpose-build web interface options; integration with desktop applications including MS Office, MS Outlook, and Windows Explorer; integration with web applications, such as SAP ERP applications, and web portals, such as BEA or SharePoint Portal Server. In many cases, users may not even realize they are accessing a content management system—yet they're getting more and better content to complete their work processes.
• Be prepared for success. Performance of an enterprise content management system is critical to user adoption. Users can't be made to wait because of system bottlenecks or other technical issues. The content management system needs to give them the information they need—when they need it.

PaperFree has been helping organizations successfully implement and deploy best-in-class Information Management solutions for more than 10 years. In that time, we've had the opportunity to work with both business and government in nearly every industry.

Are you thinking about implementing or optimizing your content management environment,? Click here to request the complete guide, or dial 1-888-726-7730 to speak with a PaperFree consultant today.

New West Health Services Chooses PaperFree

New West Health Services of Helena, Montana has recently awarded PaperFree Corporation a contract to provide services for the design, development, implementation, testing, and training needed to streamline the processing of medical claims using EMC's Captiva FormWare ClaimPack™ automated claims processing solution.

As one of Montana's largest domestic health care service providers, New West was processing tens of thousands of medical claims each month, hand keying the associated claim data into their adjudication system. But with its reputation of always striving to provide the very best in health care services to the residents of Montana, New West decided to look for better ways to combine their existing best practices with the latest in claims automation technologies. New West decided on PaperFree and EMC's ClaimPack™ product to take advantage of the most recent advances in its claims processing platform.

The result is expected to provide significant improvements in operational efficiency and effectiveness for New West by streamlining the claim adjudication process, along with enabling them to provide faster and more accurate customer service.

For more information on this press release, or on PaperFree and the many solutions we provide, please click here or dial 1-888-726-7730 to speak with a claims consultant directly.

How prepared is your business?

If you work in a paper intensive business environment, you are more than likely very aware of the daily challenges that comes with managing paper, including the cost and difficulty of efficiently storing, searching, locating, retrieving, sharing, and managing it within a workflow.

But besides the everyday challenges of managing paper based information, there are other proven risks in maintaining paper-based records to consider seriously:

• When Hurricane Katrina hit the Gulf of Mexico, a major company lost all of its regulatory and environmental compliance paperwork in the high wind and rain. Once the rigs were repaired, operations were not able to begin for several weeks, resulting in more than $2 billion in lost revenue.
• High winds from Hurricane Ike shattered windows of the JPMorgan Chase Tower in Houston, sending volumes of paper documents- some marked confidential-onto the street below.
• Even offsite storage in a secure offsite can be risky--a fire at an Iron Mountain record center destroyed millions of paper document, affecting a couple hundred companies and costing untold millions.

If your operations depend on paper and manual processes, how prepared are you for an unexpected interruption of normal business operations? Are you sure of operational continuity in the event of a major disaster? Are you able to quickly and securely access critical company records? EMC's capture and content management solutions initiate the entry of paper into a secure management environment by providing all the necessary capabilities to convert paper-based information assets into electronic images.

PaperFree has been helping organizations in nearly every industry more confidently manage and maintain their business critical information for over 10 years. If you'd like more information on how you can ensure the preparedness and continuity of your business, click here or dial 1-888-726-7730 to speak with a PaperFree consultant directly today.

9 Questions to Ask Yourself When Exploring a Capture Strategy

When it comes to capture solutions today, there seem to be an endless array of options to choose from. From simple capture solutions that provide basic scan and indexing capabilities, to solutions that are able to read machine or hand-printed data from forms, classify documents based on type, extract information, validate information against existing business applications, and lastly deliver data and images to a variety of back-end content repositories and business systems--for quick and easy search and retrieval.

As you can see, your options and their benefits are many-no matter what your strategic objectives are. This is whay it's important, when exploring enterprise capture solutions, to always take a step back and consider all of your business and operational requirements before determining which capture solutions are best for your business.

Some key questions to ask you when evaluating an enterprise capture solution may include:

• Does the capture platform support both high volume batch capture and branch office ad hoc capture environments?
• Does the capture solution address the high cost of document preparation?
• Will we be able to optimize the automated data capture so that the amount of manual data entry required is minimized?
• Will we be able to customize the solution to fit our business requirements versus changing our business processes to fit the technology?
• Will the solution allow us to easily connect into our applications and business processes.
• Will the application support the volume of paper that we expect to capture?
• How will I monitor my capture environment including the other applications it interacts with?
• Will we be able to leverage this capture solution across many different business processes?
• Can the vendor provide us with a complete, end-to-end solution?

PaperFree can work with you to analyze your existing business requirements and help you choose, plan, and implement the right solutions to meet all your data capture and content management needs, end-to-end. Click here or dial 1-888-726-7730 to speak with a PaperFree consultant today to learn more about the tools and technology that are available to help streamline your business.